Let’s create the first greeting message and make it more fancy by adding buttons which will prompt the bot to send a message depending on the choice.Ĭreating a chatbot with multiple choice buttons I’ll demonstrate how easy it is to add actions in the bot. □ Recommended reading: How to verify a WhatsApp Business account Choose Salesbot, click on ‘+ Create a new bot’ and give him a name. In the Pipeline setup page select the stage where you want to add the bot in. You don’t have to be a graduate at software engineering to create your very own bot companion. No worries, the bot builder is easy and intuitive. You can have multiple bots in different pipeline stages of the sales & marketing process. As Dale Carnegie said: “A person’s name is to that person, the sweetest, most important sound.”Ī Chatbot can be created for free in Kommo. It is a small detail but it makes a big difference. We don’t doubt you’ll always get high marks, but in the case a potential customer leaves a low grade your team will be informed so you can improve the quality of service in the future.Īdd simple code in the message text such as or (Company) and the bot will use the contact name in the lead card to address your customer by their name. Once a conversation finishes, Chatbot will ask the customer to assess the quality of the service they received. Basically, you can create a complete communication flow from the moment a potential customer contacts you, until they buy your product. □Ĭhatbot can also create and send invoices to your customers. The artificial intelligence feature enables the bot to recognize the intention behind customer questions and give the appropriate answer.
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